1. Introduction

At HS Exteriors (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://www.hsexteriors.net/) and when you use our services (roofing, siding, gutters, etc.).

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information in various ways, including:

a. Information you provide directly

Name

Email address

Phone number

Mailing address

Project details (e.g. type of service, property address, description)

Payment or billing information (when applicable)

b. Automatically collected information

IP address

Browser type and version

Operating system

Pages you view, links you click, time spent on pages

Referring/exit pages

Date/time stamps

Device identifiers

c. Cookies and tracking technologies
We may use cookies, web beacons, tracking pixels, and similar technologies to track activity and store certain information. You can manage cookie preferences via your browser (but disabling cookies may limit parts of the site).

3. Use of Information

We use the information we collect for purposes such as:

Providing, operating, and improving our website and services

Communicating with you (e.g. responding to your inquiries, sending confirmations, updates, marketing)

Generating estimates or proposals

Billing and payment processing

Fraud detection and prevention

Compliance with legal obligations

Analytics and internal auditing

4. Sharing and Disclosure

We may share your information in the following cases:

Service providers & contractors — with third parties who perform services on our behalf (e.g. payment processors, IT providers, marketing platforms)

Business transfers — in case of merger, acquisition, or sale of assets

Legal requirements — if required by law or to respond to lawful requests (e.g. court orders)

Protection of rights — to protect our rights, property, or safety, or the rights or safety of others

We will not sell your personal information to third parties for their own marketing purposes without your consent.

5. Marketing and Communications

With your permission (opt-in), we may send you promotional messages, newsletters, offers, or updates about our services. You may opt out of marketing communications at any time by clicking “unsubscribe” or contacting us directly.

6. Data Retention

We will keep your personal data only as long as necessary for the purposes described, unless a longer retention is required by law. Once no longer needed, we will securely delete or anonymize your data.

7. Security

We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, use, or disclosure. However, no system is 100% secure; we cannot guarantee absolute security.

8. Third-Party Links

Our site might include links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal data.

9. Children’s Privacy

Our services are not directed to children under 13 (or applicable minimum age). We do not knowingly collect personal information from children. If we become aware we collected such data, we will delete it.

10. Your Rights

Depending on your jurisdiction, you may have rights such as:

Access your data

Correct or update your data

Delete your data

Restrict or object to processing

Data portability

Withdraw consent

To exercise your rights, contact us using the information below. We will respond within applicable timeframes.

11. International Transfers

If you are outside the U.S. (or whichever jurisdiction), your data may be transferred to and processed in a jurisdiction with different data protection laws. We will ensure appropriate safeguards are in place.

12. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the new version with an updated “Last Updated” date. Significant changes will be communicated (e.g. via email or website notice).

13. Contact Us

If you have questions or complaints about this policy or our practices, contact:

HS Exteriors
Address: 5013 Douglas Ave, N Chesterfield VA 23234
Phone: (804) 939-0299
Email: [email protected]